1. Is my camera really broken?
2. Can you
repair any kind of camera?
3. Is my
camera worth to repair?
4. Which
manufacturer are you authorize by?
5. How do i
get service under manufacturer warranty?
6. How do i
get service under extended warranty contract?
7. I'm a local
dealer. what can i expect from you?
8. I'm a
professional photographer. What can you do for me?
9. How long do you gurantee your work?
10. How do I send my camera to you?
1. Is my camera
really broken?
Here are a couple of things you can do before contact.
Area the batteries good or inserted properly? This is
the
first thing most camera store will do for your camera.
Is the unit being
operated properly? Today 's high technology
puzzles not only beginners but also pros. Check with manual.
Is the film out of
date? For VCR and Camcorder, damaged
tape may cause some problems. Try with a known good tape.
Was the film
processing satifactory? Occassionally, poor
processing misleads you.
Checking these few simple items can prevent
you from incurring any unnecessary expenses.
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2. Can you
really repair any kind of camera?
One of the most common reasons for trun down repair is that "parts are not
available". Yes, many parts have been discontiuned and most local repair shops
don't carry much stock parts. However, international still carry large quantity
of stock parts for oldest but goodies, such as canon F-1 or A-series, Nikon F series,
Minolta SRT-series, Pentax ME or ME super, etc. In case we can't repair yours.
We will return your camera at our expense. Here is a listing of manufacturer we
service as of today.
| * |
Argus |
* |
Bell
& Howell |
* |
Bolex |
|
Bronica |
| * |
Canon |
|
Chinon |
|
Kodak |
* |
Eumig |
| * |
Exakta |
* |
Fujica |
* |
GAF |
|
G.E |
|
GoldStar |
|
Gossen |
|
Hasselblad
|
|
Hitachi |
|
JVC |
* |
Kalimar |
* |
Konica |
|
Leica |
|
Magnavox |
|
Mamiya |
* |
Minolta |
* |
Minox |
|
Miranda |
* |
Nikon |
|
Olympus |
|
Panasonic |
|
Pentax |
|
Petri |
|
Polaroid |
|
Prakitca |
|
RCA |
|
Retina |
* |
Revere |
|
Ricoh |
|
Rollei |
|
Smasung |
* |
Samyang |
|
Sharp |
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3. Is my camera worth
to repair?
Here is a general quideline for repair cost.
"Point
and Shoot" |
............ |
$50 - $65 |
Manual Focus
SLR's |
............ |
$65 - $110 |
Lenses |
............ |
$50 - $85 |
Camcorder |
............ |
$95 - $145 |
Compact
"Zoom" |
............ |
$65 - $95 |
Auto Focus
SLR's |
............ |
$85 - $120 |
VCR's |
............ |
$60 - $95 |
Flash
(Replacement Shoe) |
............ |
$25 - $45 |
Medium, Large Format, and Collection items |
¡¡
If your unit has been damaged from sand, water, or abuse, or
requires a large number of parts, the repair price may behigher.
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¡¡
4. Which manufacturer
are you authourze by?
As of today, International is authourized by Canon, Nikon,
Minolta, and Fuji.
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5. How do I get
service under manufacturer warranty?
To obtain warranty service, you need to submit a copy of sales receipt & warranty
card along with defective equipment. Upon Inspection, we will repair your equipment
and return to you as soon as possible.
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6. I'm a local dealer.
We service more than 300 loal repair shops in states. If you looking for any
reliable repair station for outside repair, we are ready to help your customer. To
obtain our dealer pricing guide, please contact us by e-mail.
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7. I'm a professional
photographer.
We fully understand that you make living with your equipment. for any professional
equipment, we try to assign top priority so that your equipment may be ready within 3
business days.
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8. How do I send my
camera to you?
Good packing is extremely important. here are some packing tips.
Be sure to wrap the
equipment with proper packing Material such as bubble or
peanuts.
Choose enough
size box with room to protect the contents.
If possible,
enclose a sample picture.
If possible,
take out film from the camera. We are not liable for film.
Pad the box
with bubble or peanut to prevent moving inside.
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